01. Introduction
"Rahman Aluminium & Glass Works ("we", "us", "our") operates the website mirrordesignsialkot.com. This Privacy Policy explains how we collect, use, and protect your personal information."
We are committed to maintaining the confidentiality and integrity of personal information entrusted to us by our customers, website visitors, and business partners across Sialkot and throughout Pakistan.
02. Information We Collect
We may collect and process the following categories of information when you interact with our website or contact our workshop:
- Name and Contact Details: Full name, residential or commercial site address for measurement/delivery in Sialkot.
- Phone Number: Mobile and WhatsApp contact numbers to confirm appointments and share project updates.
- Email Address: Used for official quotations, receipts, and order correspondence.
- Message & Inquiry Content: Dimensions, specifications, photos, and project briefs submitted via our contact forms.
- Browser Cookies: Standard web analytics cookies used solely to analyze website traffic patterns.
03. How We Use Your Information
We process your personal details strictly for legitimate craftsmanship and customer service purposes:
- To promptly respond to your inquiries and consultation requests.
- To calculate accurate free estimates and prepare personalized quotations.
- To manufacture, deliver, and install custom mirrors, aluminium doors, and glass partitions.
- To continually enhance our customer service and website experience.
- To send occasional service updates or promotional announcements if you have subscribed to our newsletter.
04. WhatsApp Communication
"When you contact us via WhatsApp (+92 302 1054485), your messages are subject to WhatsApp's Privacy Policy. We use WhatsApp only to respond to your business inquiries, share catalog photos, and confirm site measurement timings."
We recommend not sharing sensitive financial information such as banking passwords or credit card numbers through messaging applications.
05. Cookies
"We use Google Analytics cookies to understand website traffic. These cookies do not contain personal information."
Cookies are small data files stored on your browser that help us analyze which pages are most visited, such as our LED mirror designs or aluminium door catalog. You can easily adjust your browser settings to refuse cookies or notify you when cookies are sent.
06. Data Security
"Your data is stored securely and accessed only by authorized team members."
We implement industry-standard administrative, physical, and electronic security safeguards to shield your contact details against unauthorized access, accidental loss, or unlawful disclosure.
07. Your Rights
Under Pakistani consumer privacy principles and our customer-first commitment, you have the right to:
- Access Your Data: Request a summary of the contact details we retain regarding your orders.
- Request Deletion: Ask us to erase your personal contact records once your project warranty cycle concludes.
- Opt Out of Communications: Unsubscribe from marketing emails or promotional messages at any time.
08. Contact Us
For any privacy concerns, data inquiries, or questions about our policies, please contact our team directly:
📧 Email: rahmanaluminiumworker@gmail.com
📞 Phone: +92 302 1054485
📍 Workshop Location: Sialkot, Pakistan
09. Changes to Policy
We may update this policy periodically to reflect operational, legal, or regulatory adjustments. Any revisions will be published immediately on this page.
Last updated: June 2026